Why do I see a pending charge or two charges on my card?

A pending amount can be a temporary authorization hold for your quoted fare, rather than a completed payment. Your trip payment is finalized after the ride. If you add a tip after the trip has already been paid, it may appear as a separate charge. The time it takes for a released hold to disappear depends on your bank.

If you think you have been charged incorrectly, email support@spinr.ca with the trip date and details of the amount you are querying.

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Riding in Saskatoon and Martensville. Proudly Canadian. Fair, both ways.

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