My card was declined. What happens?

If your card is declined when you book, the ride isn't created. Update your card under Payment and book again. A scheduled ride is different: your card is checked shortly before pickup, and if it's declined then, the ride still goes ahead and the fare is charged after the trip. If a payment fails after a ride, we try the charge again automatically a few times shortly afterwards. While a ride is unpaid you can't book a new one, so update your payment method under Payment to clear it.