Left something behind?
We know how stressful it can be to lose something. Here's how to get your items back.
Contact your driver
- Open the Spinr app
- Go to "Your Trips" or "Ride History"
- Select the trip where you left your item
- Tap "I lost an item"
- Follow the prompts to contact your driver
What happens next?
If your driver finds your item, you can arrange a mutually convenient time and place to pick it up. A small return fee may apply.
Tips for getting your items back
- Act quickly - contact your driver as soon as possible
- Be specific about what you lost and where in the car it might be
- Be flexible with pickup arrangements
If you can't reach your driver
Contact Spinr support at support@spinr.ca and we'll help coordinate.
