Trip records are kept for seven years. Saskatchewan transportation rules and tax law require it, so a deletion request cannot shorten that window — it is the one thing we cannot erase on request. After seven years the records are deleted outright.
Some things go sooner. The GPS points for your pickup and dropoff are removed at three years. In-app messages between you and your driver, and drivers' location history, are cleared after 90 days.
If you ask us to delete your account, your profile details — name, email, profile photo and saved addresses — are scrubbed within 30 days, separately from the trip records above.