Riders can give a one-to-five-star rating and feedback after a completed Spinr trip. Your driver rating combines the ratings received from those trips; it is separate from the acceptance-rate score used for responses to ride offers.
If you believe feedback is inaccurate, discriminatory or relates to the wrong trip, email support@spinr.ca with the relevant trip details and a clear explanation for review. A request does not guarantee that a rating will be removed. Report threats or other safety concerns through the safety reporting options.